These terms and conditions apply to the use of the website, quinnstheprinters.com (the “Website”) or orders which may be placed by other methods. You confirm that you have read these terms and conditions and agree to adhere to them in their entirety when visiting our website at Fine Print & Design Ltd.com or by placing an order at Fine Print & Designs Ltd. Please refrain from using this Website if you do not agree to these terms and conditions.
These terms and conditions apply to all our orders and are not subject to any other contractual terms defined by you, the buyer. By clicking in the box to accept our terms and conditions, you are accepting that these are the terms and conditions under which the sale is bound.
We may update or vary our terms and conditions from time to time, so check for periodic changes.
2. TRADING DETAILS
When you order with us through this website, you are contracting with Fine Print & Design Limited, a limited liability company, incorporated in England & Wales Please note, the law of England & Wales apply to this contract.
Registered office: 4 Rowan Croft, Clayton-
Email address: fineprint.co.uk
Telephone number: 01772 311181
VAT registration number: GB 534 5910 45
3. ORDERING – all orders must be placed through our website at www.fineprint.co.uk or by telephone.
3.1 PRINTING AND ARTWORK
3.1.1 CMYK and ‘Spot’ Colours
Artwork must be supplied to us in a press-
3.1.2 Colour Variations
We print to standard ink densities in a ‘ganged up’ format as standard. Variations in printing can exist. We will not be held responsible for any variations in colour,either from previous products supplied by us or from work provided from a third party.Also note that variations may exist due to the nature of the paper or lamination chosen. However, if a colour match is required for consistency with other products, a printed sample MUST be supplied to us. Please note, we do not hold samples of previous work.
We will print your artwork as you supply it. We do not proof read artwork, nor do we check artwork for date validity or expiration. Soft copy proofs will be emailed to you, with the exception of business cards. The option to select ‘No proof required’ is also available on jobs lessor in value than £500, which will be sent directly to print. Please view all proofs carefully. We will not be held liable for any mistakes in artwork, once the proof has been approved.
Please note, we do not accept responsibility for incorrectly supplied email addresses, which may result in a delay in soft copy proofs being sent to you.
There should be a 3mm bleed around the finished artwork. We will not be held liable for errors generated due to insufficient bleed.
In order to finish and/or align your job professionally, we may need to trim jobs during the finishing process. We will proceed with a trim if the finished job dimension is altered by less than 1%. However, if the finished job needs to be altered by more than 1%, we will contact you for approval to proceed.
3.1.6 Business Cards
We do not supply proofs for business cards as stated in 3.1.3 above. The supplied artwork will proceed to print. Our business cards are sized to 85mmx55mm as standard. All artwork for business cards will be scaled to the size quoted above. If a non-
When card is folded, there can be a small amount of ‘cracking’ along the spine. This is normal for folded card. However, if the job requires that a solid colour is printed along the fold, the impact of the cracking can be amplified. Therefore, we recommend that, in the case of solid folded colours, a lamination should be used. Similarly, Spot UV will crack when folded or creased. We are not liable for ‘cracking’, particularly if the card is unlaminated.
Booklets should be supplied in a PDF as portrait, single paged. They should NOT be created as spreads with registrations marks. If a landscape booklet is required, please email email@example.com for a specific price.
3.1.9 If there are inherent design flaws, we will NOT be held liable for the resultant flawed product. Our standard prices reflect our production performance ONLY. We do NOT provide design review as standard, nor do we check for design feasability. If design review is required, it will attract an additional cost, which must be agreed before the order is placed.
We will make every reasonable effort to meet our scheduled ship dates. However, there are times, in a production environment, that we may be unable to meet our scheduled ship date. Therefore, our shipping dates are estimates, not guarantees. We do not accept responsibility for missed ship dates. We do not accept responsibility for loss suffered due to missed ship dates.
We use reputable courier companies to ship jobs. However, we will not be held liable for failure of a courier company to deliver in a timely manner and we will not compensate for lack of performance on the part of a transport company.
3.2.5 Failure to Deliver
When your job is dispatched from Quinn’s, you will be emailed details of the courier company and the tracking number of your goods. If the delivery attempt fails, the goods are returned to us. You will be charged the cost of all re-
4.1 Notification Period.
Any complaints arising from damaged, missing or short shipped orders, should be reported to us within 3 working days. Any claims arising after this period will be rejected.
4.2 Damaged/Incorrect Goods
Goods MUST be returned to us in order that we may consider a refund or a reprint. The proof of delivery document MUST be signed as ‘damaged product’.
4.3 Quantity Variation
We have fulfilled our contract with you if we have shipped between 95% and 105% of your ordered quantity. Should a shortage be agreed, the rate will be reimbursed at the pro-
5.1 Liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods, except in such cases which cause death, injury or damage to personal property.
5.2 We are not responsible for any financial loss suffered by you, including loss of earnings or expenses incurred by you.
5.3 We will not accept responsibility for resold products that are deemed inferior by the end-
6.1 Payment Terms
Orders must be prepaid at the time of ordering, unless we have expressly agreed an account with you. Payment shall be made in full, compliant with the terms of the agreed account. We reserve the right to review and/or remove accounts at any time.
We reserve the right to charge 8% interest per annum on all overdue accounts.
6.3 Legal Fees
All legal and administrative fees, including Statutory Demand fees will be charged to your account, in the event of administering overdue accounts and/or the issuing of legal proceedings in the collection of overdue accounts
Discounts are made with the strict understanding that accounts must be settled within the terms of the account. We reserve the right to invoice for said discounts, should you operate your account outside of the agreed terms.
UK VAT at the Standard Rate will be added to the price of a job where UK VAT is applicable. It may be the case that a job, for example, a leaflet, becomes VAT-
7. Cancellations and Refunds
7.1 To cancel an order, you must email firstname.lastname@example.org or telephone 01772 311181 requesting a cancellation. Cancellation is subject to the following:
7.1.1 If the job has been approved and subsequently cancelled, it may have been plated. You will be charged for the cost of each set of plates made, at the rate of £50 per set.
7.1.2 Where no fault exists on the part of Fine Print & Designs and a cancellation has been requested, where a refund has been agreed by Fine Print & Designs, it will be refunded less 3% credit card and administrative fees.
7.2 We reserve the right to reprint OR grant a refund OR grant a future credit to rectify defective work as we so choose.